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Industry
Customer Support/Client Care
Job Type
Employee,Part Time
Location
MERIDEN
Listing provided by:
SHOPPING CONCIERGE - PT
Posted: Monday Nov 2
Shopping Concierge acts as the face of Westfield and becomes a critical player in the delivery of exceptional WOW service. WOW serves as the cornerstone of Westfield’s philosophy of consistently delivering a superior customer experience. Ultimately, actions are a catalyst for providing customers with “reasons to go to Westfield” and “reasons to stay.” Position is primarily based at the Shopping Concierge Center, but can include all
areas of shopping center.
Responsibilities:
* Demonstrate a true passion for WOW customer service and proactively seeks ways to surprise and delight our shoppers, retailers and team members; strives to go above and beyond.
* Become a model in participating in and delivering Westfield’s Standards for
Success.
* Serve as primary resource for customers seeking information, assistance or store recommendations; be a liaison between other departments in an effort to provide an exceptional experience.
* Based at the Concierge Center, develop a thorough unde...
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